Health Communications Disclaimer

Effective Date: June 2, 2025

Encore Pharmacy provides health-related communications as a service to our patients and customers. These communications are intended to support your wellness and inform your healthcare decisions.



1. Purpose of Health Communications

Encore Pharmacy may send you health-related content including:

 - Prescription refill reminders
- General health and wellness information
- Disease state education
- Medication adherence tips
- Program or service updates


These communications may be delivered via email, text message, phone call, in-app message, or printed material.


2. Privacy and Consent

Your health-related communications may contain protected health information (PHI) as defined by HIPAA. By opting in to receive these messages, you consent to receive communications via the contact methods you have provided. You may opt out at any time by following the instructions in each communication.
 
Encore Pharmacy complies with applicable privacy laws and safeguards your information according to our Privacy Policy.


3. Message Frequency and Charges

Message frequency will vary based on your prescriptions, health conditions, and communication preferences. Standard messaging and data rates may apply, depending on your mobile carrier plan.


4. Emergency Situations

Do not rely on Encore Pharmacy communications for emergency medical needs. If you believe you are experiencing a medical emergency, call 911 immediately.


5. Modifications and Updates

Encore Pharmacy may update the content, delivery method, or terms of health communications at any time without prior notice. You are encouraged to review this page regularly for the most current version.


6. Contact Us

If you have questions or concerns about health communications from Encore Pharmacy, please contact your pharmacy team at your store location. They will be happy to assist you.